Privacy Policy
1. Introduction
Recore Church South Africa (“Recore Church,” “we,” “us,” or “our”), with its website at https://www.recorechurch.com/, is a South African-based ministry dedicated to preaching the Gospel and, with dependence on God, working to build the Kingdom. We appreciate your support and trust. This Privacy Policy (“Policy”) explains how we, as the responsible party under the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (“POPIA”), collect, process, use, disclose, store, and protect your personal information when you visit our Website or interact with our online services.
We are committed to complying with POPIA and protecting the privacy of data subjects (visitors and users like you). By accessing or using our Website, you acknowledge that you have read and understood this Policy and consent to the processing of your personal information as described herein, where consent is the basis for processing. Please note that providing certain personal information may be voluntary or mandatory depending on the service, and we will inform you accordingly. If you do not agree, please do not provide your personal information or use our services.
This Policy applies to all personal information processed by us, and we ensure that all processing is lawful, transparent, and in accordance with POPIA’s eight conditions for lawful processing: accountability, processing limitation, purpose specification, further processing limitation, information quality, openness, security safeguards, and data subject participation.
2. Definitions
For clarity, key terms used in this Policy have the meanings as defined in POPIA:
- “Personal information” means information relating to an identifiable, living, natural person or juristic person, including but not limited to name, email address, phone number, postal address, identification number, location data, online identifiers, or factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.
- “Processing” means any operation or activity concerning personal information, such as collection, receipt, storage, use, dissemination, or destruction.
- “Data subject” means the person to whom the personal information relates (e.g., you).
- “Responsible party” means Recore Church, as the entity determining the purpose and means of processing.
- “Operator” means a third party processing personal information on our behalf.
3. Personal Information Collected
We collect personal information that you voluntarily provide when interacting with our Website, such as:
- Contact details: Name, email address, phone number, postal address.
- Other details: Any additional information you choose to provide, such as prayer requests, donation details, or event registrations.
We may also collect usage data automatically, including IP address, browser type, operating system, referring URLs, device information, and browsing behavior.
Collection occurs directly from you (e.g., via forms) or indirectly (e.g., via cookies or analytics tools). Where possible, we will indicate if providing information is voluntary or mandatory, the consequences of not providing it (e.g., inability to receive newsletters), and any legal requirement for collection. We only collect information necessary for the specified purposes and adhere to POPIA’s minimality principle.
4. Purpose of Processing
We process your personal information for specific, explicitly defined, and lawful purposes, in line with POPIA. These include:
- Providing and maintaining our Website and services.
- Communicating with you, responding to inquiries, and providing support.
- Sending newsletters, updates, devotional materials, event invitations, and promotional materials related to Recore Church (with your consent for direct marketing where required).
- Processing donations or registrations.
- Analyzing and improving Website content, functionality, and user experience.
- Detecting, preventing, and addressing technical issues or security threats.
- Complying with legal obligations, such as tax or regulatory requirements.
Processing is based on your consent (where provided), our legitimate interests (e.g., improving services), or legal obligations. We will not process information for incompatible purposes without notifying you and obtaining further consent if needed. Further processing will be limited to compatible purposes.
5. Use of Information
As outlined above, we use your personal information solely for the purposes specified. By providing your information, you consent to its use under POPIA for these purposes, subject to your rights below. We ensure information quality by keeping it accurate, complete, and up-to-date where necessary.
6. Data Sharing and Disclosure
We may share your personal information with operators (third-party service providers) who assist us, such as website hosts, email providers, or payment processors. These operators are contractually required to process information only for the specified purposes, maintain confidentiality, and comply with POPIA’s security safeguards.
We may disclose information:
- If required by law, court order, or government authority.
- To protect our rights, safety, or property.
- In the event of a merger, acquisition, or asset sale (with notice to you).
We do not sell your personal information. If any transfer to a third country or international organization is intended, we will ensure an adequate level of protection (e.g., via standard contractual clauses) and inform you in advance. Currently, we do not transfer data outside South Africa.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., for tax purposes). Once no longer needed, we will securely delete or de-identify it in accordance with POPIA.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Essential cookies are necessary for Website functionality; non-essential ones (e.g., analytics) require your consent. You can manage preferences via browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, damage, or destruction, in compliance with POPIA’s security safeguards. This includes SSL/HTTPS encryption for communications, access controls, and regular security assessments.
In the event of a data breach, we will notify the Information Regulator and affected data subjects as required by POPIA, take steps to mitigate harm, and, if necessary, reset passwords or contact users.
No transmission method is 100% secure, but we strive to maintain high standards.
10. Your Rights as a Data Subject
Under POPIA, you have the following rights regarding your personal information:
- Access: Request confirmation of whether we hold your information and obtain a copy (subject to fees for excessive requests).
- Correction: Request updates or corrections if inaccurate.
- Deletion/Destruction: Request deletion where no longer necessary, consent is withdrawn, or processing is unlawful (subject to legal retention requirements).
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Restriction: Request restriction of processing in certain cases.
- Portability: Not directly applicable under POPIA, but we will assist where feasible.
- Withdraw Consent: Where processing relies on consent, withdraw it at any time (without affecting prior lawful processing).
- Complaint: Lodge a complaint with the Information Regulator (details below).
To exercise these rights, contact our Information Officer at info@recorechurch.com. We will respond within a reasonable time, typically 30 days. Proof of identity may be required.
11. Children’s Privacy
We do not knowingly collect personal information from children under 18 without parental/guardian consent.
12. Automated Decision-Making
We do not currently engage in automated decision-making or profiling that produces legal effects or significantly affects you.
13. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. Changes are effective upon posting on the Website, with the “Last Updated” date noted below. We will notify you of material changes via email or Website notice where required by POPIA.
14. Contact Us and Information Regulator
For questions, rights requests, or concerns, contact our Information Officer:
- Information Officer: Ps Andre de Klerk
- Email: info@recorechurch.com
You have the right to lodge a complaint with the Information Regulator:
- Website: https://inforegulator.org.za/
- Email: enquiries@inforegulator.org.za
- Postal Address: P.O Box 31533, Braamfontein, Johannesburg, 2017
By using our Website, you consent to this Policy. Thank you for entrusting Recore Church with your personal information.
Last Updated: 29 August 2025